The top 1 Australian Forex and CFD broker – AxiTrader, has introduced its new Client Portal.
This comes after long period of development. Client Portal AxiTrader enable all the traders to streamline manage couple of the important features of their trading account (like withdrawals, deposits, leverage levels, etc.) by themselves.
As Alex MacKinnon, General Manager at AxiTrader, stated:
“Launching a dedicated portal might seem like an insignificant change, but it’s one that’s going to save a lot of time for our clients. For example, if they want to transfer funds between accounts, they can do it in a few seconds with a few clicks. If they want to add extra accounts themselves, they can. Everything’s now easily available in one space.”
Simon Turner, AxiTrader Chief Information Officer, adds:
“What clients can currently access really signals the end of the first stage and we’ve got plenty of features to follow. We base a lot of what we do on client feedback and way traders suggest we could improve a particular part of the trading experience. Our job is to listen to that and figure out the best way to deliver those changes. Ultimately, if there’s a way to give our clients a better way to self-manage their accounts, that’s what we’ll work towards creating.”
“From a user perspective the portal looks clean, sharp and is really simple to use, but behind the scenes our focus has been transforming AxiTrader into a completely digital business, that’s thrown some complex curve balls that we’ve had to overcome. Now that the main challenges are behind us, with the portal up and running we’ve got a sound platform to build from.”
Nevertheless, this should not change the other services for the AxiTrader clients.
MacKinnon comments further:
“I’ve been in this industry for a long time so I know there’ll always be questions that fall outside anything a portal can deliver. Our clients can be comfortable knowing that, if they have such a question, they can pick up the phone, talk to a real person and get their questions answered.”
You can check the new portal here: https://clientportal.axitrader.com
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